Goodwill was taken back by Torpago’s willingness to listen to their issues and obstacles and develop a course of action to remedy each and every problem they encountered with their previous spend management platform. “We were greeted with overwhelming support from the moment we submitted our application,” shares Beth Gonzaga, Compliance and Administration Manager, “and Torpago representatives were able to help us configure our platform to fit our unique business needs.” This involved walking through approval workflow and expense policy setup, integrating their NetSuite system seamlessly into their account, and demonstrating account functionality that would help improve Goodwill’s current spend management processes.